Warranty Policy

All products are guaranteed to be free from defects due to materials and workmanship. If a product is deemed defective upon our examination and analysis within a period of 1 year of the purchase, the allowance will be determined by Altitude Rubber Technologies, LLC, to be applied towards the purchase of a new product, based on the remaining unused portion of the tread or warrantable lifetime of the defective product. The cost of transportation already paid will be borne by the owner of the Altitude product making the claim.  Warranty will not apply if the product has been installed incorrectly, altered, repaired or misused in any matter whatsoever, which, in our opinion, has affected the performance of the tire. Altitude Rubber Technologies, LLC cannot be held responsible for damages or claims caused by the tire whether such damages are direct or indirect, special, consequential or otherwise. Any liability is strictly limited to repair or reduction of an applicable purchase, according to the mentioned provision in our General Conditions of Sale. This warranty is for the exclusive benefit of the owner and is not transferrable or assignable.

How to Submit a Claim

To expedite your warranty claim, please follow the steps below:

  • Download the Warranty Claim Form and complete in full
  • Provide a clear/legible copy of your proof of purchase
  • Attach photos of the sidewall as well as the defect (if known)
  • Please email the required items as outlined above, to: claims@altitudetires.com